Job Details

911 Telecommunicator

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Note: All City of Fort Smith positions require the employee to provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees, and have regular and reliable attendance that is non-disruptive. Must show cooperation and respect to fellow employees and supervisors at all times. 1. Operate appropriate radio channels.2. Answer emergency and non-emergency phone lines. 3. Operate various computer applications. 4. Monitor status of police and fire personnel. 5. Respond to a variety of requests from personnel/citizens/other agencies 6. Regular attendance and timeliness is required.

Skills Needed:

QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Telecommunicators shall begin at pay grade 34 but move to a pay grade 35 after the 1st year anniversary date and after a satisfactory annual performance evaluation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience Requirements:

The incumbent must be able to perform all of the duties and functions as defined in the job description for the City of Fort Smith. The incumbent must be able to type proficiently, multi-task, make important decisions quickly, and handle incoming calls and process information promptly while under stress. The incumbent must work well with others and have excellent communication skills in both oral and written forms. Organizational skills and close attention to details are required to successfully perform this job. The incumbent must have thorough operational knowledge of the use of a personal computer system, as well as various software packages. Must be receptive to training and take instruction easily. The incumbent must possess a valid driver’s license.

Job Details:

Employment Type: Full Time
Worksite: Onsite
Industry: Telecommunications
Posted: 2022-01-19 15:11:09
Expires: 2022-02-18

Employer Details:

Employer: Fort Smith Police Department
Location: 100 South 10th St Arkansas Fort Smith, US
Please Contact: Officer Mike Dietz
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